Meet Casa.
Casava's AI for everyone insurance touches. Whether you're protecting a loan, running a lending business, placing cover for a client or working at Casava, Casa answers, explains and gets it done, so insurance finally feels simple.
Hi, I'm Casa. Ask me anything.
An AI-first insurer, with people always in charge
- Loan schedules become quotes
- Claims are checked
- Questions get answers with sources
- Changes wait for a person to confirm
Casa is Casava's AI: always on, honest by design and built for how insurance really works in Nigeria. Casa reads the paperwork, checks every detail, explains cover in plain words and gets routine work done, so people get answers in minutes instead of days.
Casa is already at work. When a lender emails Casava a loan schedule, in whatever layout they keep it, Casa reads it, checks every borrower and every risk before any price, and writes back in plain words, asking once for anything missing. When a claim arrives, Casa runs thirteen checks and gathers what's missing, and a person at Casava makes the decision. Once the lender signs the discharge voucher, the claim is paid within 48 hours.
The magic of Casa is what they give back: time, clarity and trust. A trader understands their cover before the loan is paid out. A lender's schedule becomes a quote without waiting for office hours. A family facing a loss gets a gentle, clear next step instead of a maze. Insurance stops feeling like a promise you can't check, and starts feeling like a service that shows up.
Inside Casava, we already see what insurance looks like with an AI working through the night. A schedule that arrives after hours is checked by morning. A claim missing one document gets one clear request, not five. A question asked on this page gets an answer with its source, or an honest "I don't know" and a person.
Today, Casa works with the lenders Casava serves, helps our team every day and answers your questions right here. Next, Casa comes to lenders' apps, to WhatsApp and to the AI assistants people already use, recommending cover that fits the moment and explaining it in words anyone can follow. We'll build it the way we built Casa so far: open about what's live and what's still the vision, with a person always in charge.
One Casa for everyone insurance touches
Choose who you are and watch a morning of Casa's work, as it happens. The examples are made up; the kind of work is real.
Ask me how your cover works.
For people protecting a loan, a shop or a family
Casa explains cover in plain words, with the source, and tells you what it doesn't pay for as clearly as what it does. A person is always one tap away.
- Explained what the cover pays if the loan holder passes away, in plain words, with the source.
- Told a trader what the cover doesn't include, before anything else.
- Listed the two documents a family needs for a claim, and where to send them.
- Took a phone number out of a question before reading it.
- Said "I don't know that one, and I won't guess," and offered a person.
- Handed a question about a claim decision to a person at Casava.
Got it. Your file is in.
For banks and lenders that protect their borrowers' loans
Email Casava your monthly schedule or a claim. Casa reads it in any layout, checks it, asks once for anything missing, and writes back.
- Read this month's schedule, 214 borrowers, and asked once about 2 missing dates.
- Checked every loan against the cover rules and turned the schedule into a quote.
- Flagged one loan above the cover limit for a person at Casava to review.
- Read a claim sent by a lender's claims desk and asked for the one missing document.
- Reminded a lender, kindly, that October's schedule is due on Friday.
- Wrote back in plain words: what changed since last month, and what happens next.
Partners come in many shapes. What would help you most?
For every partner who brings cover to people
Banks, microfinance banks, insurance companies, agents, brokers, intermediaries and government.
Casa helps partners place, explain and look after cover: comparing options, explaining the fine print in words you can pass on, and preparing quotes and briefings, with a person at Casava approving before anything is agreed. Lenders already work with Casa by email. For other partners, this is where Casa is going.
A look at what is coming. Beyond lenders' schedules and claims, Casa for partners isn't available yet.
- Answered a microfinance bank's question about covering a new loan product, with the source.
- Summarized a week of shared claims for an insurance company's claims team.
- Helped an agent explain cover to a market trader, in plain words.
- Compared two cover options for a broker's client, side by side.
- Drafted a quote request from an intermediary's notes, for a person at Casava to approve.
- Prepared a plain-language flood cover briefing for a state agency, from public information.
Done. It's ready for your review.
For the people at Casava
Casa does the reading, the checking and the first drafts, so the team can spend its time on people and decisions.
- Drafted three claim summaries overnight for review.
- Put together the morning briefing: four files need a look today, oldest first.
- Answered a new colleague's question about credit life cover, with the source.
- Found every loan from one lender with a missing date, in seconds.
- Suggested a change on a card, then waited for a person's click.
- Noticed a partner's schedule was late and drafted a friendly reminder.
Casa meets you where you already are
Nine short scenes of Casa inside the apps and places people already use. The platforms are made up, and every scene says honestly what is live today and what is still the vision.
The scenes need JavaScript to play.
Insurance your AI agent can talk to
More and more of what people buy will be bought by an AI agent on their behalf: a flight, a phone, a loan, the stock for a shop. Each of those moments carries a risk, and almost none of them come with a clear, fair way to protect it.
Casa is built to close that gap. An agent can ask Casa what cover fits, what it costs, what it pays and what it doesn't, and get an answer it can show its person, with the source. The person decides, a person at Casava stands behind every payment and every claim, and nothing is ever added without a yes.
Made for the AI people already useAI assistantsAgent platformsBank and lender appsChat apps
- Recommend
The right cover, at the right moment
A trip booked, a terminal bought, a loan taken: Casa suggests cover that fits, priced and unticked, to add alongside it.
The vision - Help choose
A question or two, then a clear pick
Casa checks what fits, shows what each option pays and what it doesn't, and leaves the choice to you.
The vision - Explain
Plain answers, with the source
What cover pays, what it doesn't and how a claim works, in words anyone can follow.
Ready to integrate
A sample run on made-up data.Casa inside other AI assistants The visionThe answers behind it Ready to integrate
For builders
Building an AI assistant, an agent or an app? Here's what's real today and what comes next. Tell us what you're building, and we'll bring you in early.
Talk to Casava- Answers with the sourcePlain answers from Casava's own information, an honest "I don't know", and a person when one is needed.Ready to integrate
- Casa's tools speak MCPThe open standard AI assistants use for tools. Today they serve Casava's own assistants.Live today
- A tool server for outside assistantsRead-only, so any AI assistant can use Casa safely.On the roadmap
- Your yes, a person's decisionAgents can ask and prepare. Payments and claims wait for your yes and for a person at Casava.Live today
You're always in control
Casa does the reading, the checking and the explaining. People make the decisions. These promises are built into how Casa works.
You decide. I do the reading.
A person approves every money decision.
Payments, refunds and claim payouts wait for a person at Casava.Live today
Casa never pays, declines or changes your bank details on their own.
Casa can explain, check and prepare. Those decisions belong to people.Live today
Your personal details are removed before the AI reads your question.
Names, phone numbers and ID numbers come out first, so the AI never sees who you are.Live today
A person is one tap away.
Ask for a person at any time. Casa shows you how to reach one, or takes a message.Live today
You can always say no thanks.
Casa asks before sending you anything, and a no is a no.
Casa knows the moment
Insurance meets people at big moments: a new loan, a flood, a loss. Casa's face and words change with each one, gentle when it hurts, glad when it's done and honest when they don't know, so people feel heard, not processed.
- A new loan
Hi, I'm Casa. Your loan comes with cover. Want the short version?
- Before the rains
A friendly heads-up: heavy rain is expected this week.
- A question Casa can't answer
I don't know that one, and I won't guess. A person can help.
- A loss in the family
I'm sorry for your loss. I'll keep this simple.
- When it's settled
It's settled. The family owes nothing more on the loan.
A face always comes with wordsNever playful near a lossEveryday Nigerian phrases, always with their meaning
Try Casa's moods and looks
Change Casa's mood, dress them up, watch them dance and take a sticker home. Casa keeps their own rules as you play: two accessories at most, and nothing playful near a sad moment.
"How far? (Hello, how are you?) Anything else?"
"Small celebration. One dance, then back to work."
Now and then Casa picks a dance at random, rests, then picks another: a side-step groove, a shoulder bounce, an Afrobeats-style two-step and a spin finish. A rhythm you can see, with no sound.
Dancing is for playful places like this page, never near a claim, a loss or a problem.
Every face comes with a line. Use each mood for what it means, and always with its line.
Hi, I'm Casa. Ask me anything.
Anything else?
Done. The change is made.
Got it. Your file is in.
Casa is thinking…
Casa is answering…
One question before I carry on.
A friendly heads-up: heavy rain is expected this week.
A person is back at 9am WAT.
Your first policy is live. Welcome to Casava.Big wins only, and never for a death
Ha! Okay, that one got me.Playful moments only, never near a loss
Small celebration. One dance, then back to work.Playful moments only, never near a loss
Whoa. The room is still spinning.Playful moments only, never near a loss
Every schedule this month went through clean.Playful moments only, never near a loss
I read the whole spreadsheet. Even the hidden tab.Playful moments only, never near a loss
Aw, thank you. I'm just doing my job.Playful moments only, never near a loss
Ooh, something new. Want to see?Playful moments only, never near a loss
All handled. Nothing to worry about.Playful moments only, never near a loss
For hard moments
Casa keeps these apart from the playful faces, and never celebrates near a loss.
I can't do that one, but a person can.
I don't know that one, and I won't guess.
I'm sorry for your loss.
It's settled. The family owes nothing more on the loan.
Dressed-up Casa
Owambe ready. The agbada and fila count as one outfit.
Friday best, every day of the week.
Two pieces, and still me underneath.
I learned something new today.
Cooking up your quote. It's almost ready.
Every schedule this month went through clean.
Play with Casa
Ask about insurance the way you'd ask a friend: what your cover pays, how a claim works, what isn't covered. Casa answers from Casava's own information and shows where each answer comes from.
- An answer with its source, or an honest "I don't know." Casa never guesses.
- No personal details needed. They're removed before the AI reads your question, and nothing you ask here is kept.
- Want a person, or to leave a message? Use Talk to Casava.
Tap me. Ask me anything about insurance.
Good questions, plain answers
What is Casa?
Casa is Casava's AI. Casa answers questions about cover, explains insurance in plain words, reads the paperwork that comes with it and gets routine work done, so the people at Casava can focus on you and on the decisions that matter.
Who stands behind Casava's cover?
Casava Microinsurance Limited underwrites Casava's cover and is licensed by the National Insurance Commission (NAICOM), Nigeria's insurance regulator. Casa is built by Casava Technology Limited, part of the same group.
Is Casa a person?
No. Casa is an AI, and always says so. When you'd rather talk to a person, or when something needs one, Casa hands you over and a person at Casava takes it from there.
What happens to my data?
Your personal details, like your name, phone number and ID numbers, are removed before the AI reads your question. When Casa answers a general question here, the question isn't kept. If you leave a message for a person, Casava keeps it to reply to you and deletes it after 24 months.
Casava handles your data under Nigeria's data protection law. To ask what we hold about you, use Talk to Casava at the end of this page.
Can Casa decide my claim?
No. Casa can explain what a claim needs, check that the documents are there and keep you updated. A person at Casava makes every claim decision, and Casa never declines a claim.
Does Casa give advice?
Today, Casa explains how cover works, what it pays and what it doesn't. Helping you choose cover that fits what you're doing is where Casa is going, and the choice will always be yours. Casa never gives investment or financial advice, and a person can help if you want to talk it through.
Where can I find Casa?
Today, Casa works with lenders by email, helps the team at Casava every day, and answers general questions right here on this page. Next, Casa comes to lenders' apps and websites, then to WhatsApp and to the AI assistants people already use.
How do I talk to a person?
Use Talk to Casava, at the top and the end of this page, and ask for a person. Casa takes your message, and a person at Casava replies.
Is Casa available now?
Yes, for the lenders Casava works with, and on this page. Casa for customers inside partners' apps is ready and coming next, and Casa for other partners, such as insurers, agents, brokers and government, is where Casa is going. This page will say when each one is live.
Let's make insurance feel simple, together.
Lenders, partners, platforms and the simply curious: tell us what you're working on. Casa takes your message, and a person at Casava replies.
Say hi. I'll find a person if you need one.
For platforms
Casa can live inside your app, your website or your AI agent, so your customers get answers where they already are. Talk to us.